Privacy Policy

Linkertown is operated by an independent operator ("Linkertown") (“we”). This policy explains what we collect when you use linkertown.com and the Linkertown product, why, and what you can do about it. Questions or requests: [email protected].

For your own account we decide how your information is used. For people who visit a creator's page or join a creator's mailing list, the creator decides what to do with that information and Linkertown processes it on the creator's behalf. If you signed up to a creator's list and want your data removed, use the unsubscribe link in their email or contact the creator; you can also write to us and we will pass the request along.

• Account details: email, name, username, profile image, and the sign-in method you use.
• Content you create: pages, links, templates, mailing lists, campaigns and settings.
• Audience data you add or collect: subscriber emails and names, and the sign-up source. We never sell it.
• Page analytics: when someone opens a creator's page or clicks a link we record the page, link, country, referrer, device type and a pseudonymous visitor identifier. We do not store IP addresses against these events.
• Billing: handled by Stripe. We store your Stripe customer and subscription IDs, never card numbers.
• Connected accounts you authorize (for example Instagram, Meta Ads, Spotify): access tokens are stored encrypted at rest by our database provider and used only to perform the actions you request.
• AI features: the text you send to the assistant and the account data it needs to answer are sent to Google's Gemini API to generate a reply.
• Technical data: error reports and basic device or browser information, used to keep the service working.

To provide and secure the service, take payments, send service messages, prevent abuse, and do what you tell us to do (publish a page, send a blast). We do not sell personal information and we do not share it with third parties for their own marketing.

If you are in the EU, EEA, UK or Switzerland, we ask before using any analytics or advertising cookies: until you press Accept on the banner, product analytics (PostHog) and our Meta and TikTok pixels stay off, and if you decline they never run. Pixels that a creator adds to their own page belong to that creator and load on that page regardless of this choice. Elsewhere, these tools run by default so we can measure our ads; you can opt out by enabling Global Privacy Control in your browser or by emailing privacy requests to our support address. Essential cookies, such as keeping you signed in, are always used. Where product analytics run, they record which Linkertown pages you view, the main actions you take (for example creating or publishing a page), and how fast pages load. On a sample of visits to our marketing and sign-up pages, and to the page editor, ad campaign and domain setup screens, we may also record the session (what is shown on screen) to find where people get stuck; everything you type into a field is hidden from these recordings. Analytics are tied to your account id, never to your name or email, and only run on Linkertown's own pages, never on a creator's page. Creators who add their own ad pixel to a page are the controllers of the data it collects and are responsible for how they use it and for any notice or consent their audience requires.

These companies process data on our behalf, only to run Linkertown:

• Supabase: database and sign-in.
• Vercel: hosting.
• Stripe: payments.
• Amazon Web Services (SES): sending email blasts.
• Google (Firebase Storage, Gemini API): file storage and AI features.
• PostHog: product analytics and a sample of session recordings, only where tracking is allowed (see above).
• Sentry: error monitoring.
• Cloudflare (Turnstile): bot protection on sign-up forms.
• Meta, TikTok, Spotify: only when a creator connects them.

Our providers operate mainly in the United States and other regions. By using Linkertown you understand your information may be transferred to and processed in countries whose data-protection rules differ from yours.

We keep account and content data while your account is open. When you delete your account, your pages, mailing lists, subscribers, domains and analytics are deleted straight away, and your subscription is cancelled. Copies in database backups are removed on our provider's normal backup schedule. We keep billing records that tax law requires, held by Stripe.

From your profile you can download a copy of your data and delete your account at any time. You can also ask us to correct or delete data, or to explain how it is used, by emailing [email protected]. We reply within 30 days. If you live in the EU, UK, Canada or California you have rights to access, correct, delete and object under your local law and we honor them for everyone.

Linkertown is for people aged 16 and over. Advertising and automation tools are for adults only. If you believe a child has given us information, email [email protected] and we will delete it.

We use encryption in transit, access controls and monitoring. No system is perfectly secure; if a breach affects your information we will tell you and the relevant authorities as the law requires.

If we make material changes we will notify you in the product or by email before they take effect. The effective date above changes whenever this policy does.